Shipping Policy

Thank you for shopping with Pitti Caffè! This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website https://pitticaffe.pk/.

1. Order Processing Time

Orders are processed and shipped within [1-3 business days] after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation with your order details and tracking information once your order is dispatched.

2. Shipping Destinations

We currently offer delivery to:

All cities across Pakistan.
[Optional: Mention if international shipping is available or unavailable.]

3. Shipping Charges

Shipping fees vary depending on the order size, weight, and delivery location. The exact shipping cost will be displayed at checkout before you complete your purchase.
[Optional: Offer free shipping for orders above a specific amount, e.g., “We provide free shipping on all orders over PKR 5,000.”]

4. Delivery Timeframes

Estimated delivery times are as follows:

Within Pakistan: [2-7 business days] depending on the location.
[Optional: International delivery times if applicable.]

Please note that delivery times may be extended due to unforeseen circumstances, such as weather, courier delays, or peak seasons.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.
You can track your shipment through our courier partner’s website or contact our support team for assistance.

6. Delivery Policy

Deliveries require a signature or proof of receipt upon arrival.
If the delivery address is unattended, the courier may attempt a second delivery or leave a notice for you to arrange a re-delivery.

7. Undeliverable Packages

If a package is returned to us due to incorrect address details, unavailability, or refusal to accept delivery, the customer will be responsible for any additional shipping fees to resend the package.

8. Damaged or Lost Shipments

If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damage.
If your order is lost in transit, we will work with our courier partners to resolve the issue promptly.

9. Changes to Shipping Address

If you need to update your shipping address, please contact us immediately at [Insert Contact Email/Phone Number]. Address changes can only be accommodated before the order is dispatched.

10. Contact Us

For any questions or concerns regarding shipping, please reach out to us:

Pitti Caffè
Email: info@pitticaffe.pk
Phone: +92 334 7773337
Address: Bahria Town Phase 7

Thank you for choosing Pitti Caffè! We are committed to delivering your order safely and promptly.